Missed-call follow-up

Reply to missed calls before the caller moves on.

When you cannot answer, Swift Flows sends a text within 30 seconds, gives the caller a direct route to book and records what came back. It runs beside the phone number and booking process you already use.

  1. 30 seconds

    from missed call to text

  2. One route

    from reply to booking

  3. One report

    showing recovered revenue

How it works

The phone still rings. The dead end disappears.

Nothing changes while you are free to answer. Swift Flows only steps in when the call would otherwise finish at voicemail.

  1. The customer calls your usual number

    You answer as normal when you can. Your existing number stays the number customers know.

  2. An unanswered caller receives a text within 30 seconds

    The wording is written for your business, not copied from a generic call-centre script.

  3. They reply or follow the link to book

    The message gives them a useful next step while their reason for calling is still fresh.

  4. You see what was recovered

    The monthly report shows responses, bookings and the value attributed to the follow-up.

Where it helps

Built for businesses where answering the phone means stopping the work.

A missed call is common when your hands are occupied, the door is locked or the diary is already moving. The follow-up covers those gaps without asking you to watch another inbox.

  1. Calls during appointments

    The customer hears back while you finish with the person already in front of you.

  2. Calls outside opening hours

    The caller gets a clear next step instead of waiting until you remember to check voicemail.

  3. Busy periods and short-staffed days

    The same response goes out consistently even when everyone is occupied.

The trial

Measure it on your own line before you commit.

A short no-send safety check comes first. After your written approval, fourteen live days on your number show whether the missed calls are worth recovering. The trial is free and never auto-converts.

  1. Day one: map the current call and booking route

  2. First 1–2 working days: check every message without sending

  3. Next 14 days: run live after your written approval

  4. Results day: continue in writing or we switch it off

Website and follow-up

The phone stops costing you customers.

The Growth fare includes the website, hosting, changes by text message, missed-call follow-up and a monthly recovery report. Three months minimum, then month to month. Excluding VAT.

€279

a month + €195 setup

  1. Missed calls answered by text within 30 seconds

  2. A website and booking route built around the follow-up

  3. Monthly reporting in euros, not a dashboard of vague activity

Questions

What business owners usually ask first.

Do I need a new phone number?

Usually not. We set up the forwarding around the number customers already call and confirm the exact arrangement before anything changes.

Will every missed caller receive the same message?

The flow is consistent, but the wording, booking link and next step are written for your business during setup.

Can it use my existing booking system?

We normally send callers to the booking route you already use. We confirm what can be connected before the trial begins.

What appears in the monthly report?

Responses, attributable bookings and the value recorded against the recovered enquiries, so you can compare the result with the bill.

How many calls finish while your hands are full?

Give us fifteen minutes and we will map the current route, estimate what is worth measuring and tell you whether a trial makes sense.

This is a time request. Tom confirms the time by email; nothing is added to your calendar automatically.